Privacy notice
Agentech Qatar. Last updated 10 September 2026.
1. Who we are
Agentech Ltd, registered in England and Wales (company number 17396129), is responsible for the personal information described here. We are registered with the UK Information Commissioner's Office (ZC225336). Contact: qatar@agentechltd.com.
2. What we collect and why
- Enquiry form. The form does not send anything to us. It opens WhatsApp with your details written out for you to send. Once you send it, we receive your name, mobile number, business name and the plan you're interested in, and use them to reply to you.
- Booking a call. When you book through our scheduling page, we receive your name, contact details and chosen time so we can hold the call.
- Email. When you email us, we keep your message and address to reply.
- Demo line. Calls to our demo line are recorded and transcribed, as announced at the start of each call. We use recordings to show you the service, improve it, and follow up if you ask us to. Details you give on the call, such as your name, number and a booking time, are saved to our calendar.
- Demo call-back. If you ask for a demo call, we use your mobile number only to place that one call and to prevent misuse of the service. The call is handled by our AI agent and may be recorded.
- Website chat. Messages you type in the chat are sent to our AI provider to write a reply. We don't keep chat transcripts on our website. Please don't share medical details in the chat.
- Visiting the website. Our web host may keep standard server logs, such as your IP address and browser type, for security. Our fonts load from Google Fonts, which receives your IP address. We do not use advertising or tracking cookies on these pages.
3. Our clients' patient data
When a clinic uses our service, we handle its callers' and patients' information on the clinic's behalf, under a data processing agreement. The clinic decides how that information is used, and questions about it should go to the clinic first.
4. Who we share it with
Only the service providers we need to run our business: telephone and messaging providers, voice AI and AI model providers, calendar and scheduling tools, and our email and web host. Some of them process data outside Qatar; we choose providers that commit to appropriate security. We do not sell personal information. You can ask us for the current list of providers.
5. How long we keep it
- Enquiries and booking details: up to 24 months after our last contact with you.
- Demo line recordings and transcripts: up to 12 months.
- Clients' patient data: as set out in each clinic's data processing agreement.
6. Your rights
You can ask to see, correct or delete your information, object to how we use it, or withdraw any consent you've given. These rights come from Qatar's Personal Data Privacy Protection Law (Law No. 13 of 2016) and, because we are a UK company, UK data protection law. Email qatar@agentechltd.com and we will reply within 30 days.
7. Complaints
If you're unhappy with how we've handled your information, tell us first at qatar@agentechltd.com and we will look into it. You can also contact the data protection authority in Qatar or the UK Information Commissioner's Office (ico.org.uk).
8. Security
We limit who can access personal information, use encrypted connections, and work with established providers.
9. Changes
We will update this notice when our practices change and show the new date at the top.